Terms & Conditions
Welcome to our online store! By purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1.
General: We reserve the right to modify these terms at any time. Changes will take effect upon being posted on the website. It is your responsibility to review these terms periodically.
2.
Products: Our products are handcrafted, and slight variations in color, shape, and scent may occur. These variations do not affect the quality or performance of the product.
3.
Orders: All orders are subject to availability and confirmation. We reserve the right to refuse or cancel an order for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
4.
Pricing and Payment: Prices are listed in US Dollars (USD) and are subject to change without notice. Payment must be received in full before your order is processed and shipped.
5.
Shipping: We aim to process and ship orders within 1-2 business days of your order. Shipping times may vary based on location and carrier. We are not responsible for delays caused by shipping carriers or customs.
6.
Refund Policy: We accept returns and offer refunds if the item is returned in its original condition within 30 days of purchase. To initiate a return, please contact us at Lewisburgsoapco@gmail.com. The customer is responsible for return shipping costs unless the item was defective or incorrect. Refunds will be processed once the returned item is received and inspected.
7.
Limitation of Liability: We are not liable for any damages arising from the use or inability to use our products, including incidental, indirect, or consequential damages.
8.
Governing Law: These terms are governed by the laws of the State of Tennessee, United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), a non-profit organization that provides alternative dispute resolution services to help parties resolve conflicts outside of court through arbitration and mediation.
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If you have any questions, feel free to contact us at Lewisburgsoapco@gmail.com. Thank you for supporting our business!